shipping

orders are typically prepared within 1–2 business days. once your package is with the carrier, standard u.s. delivery usually takes 1–5 business days. carrier delays can occasionally add a little extra time.

yes. u.s. orders of $35 or more qualify for free standard shipping, unless a different threshold is shown during a promotion.

usps priority mail is available at checkout and typically arrives within 1–3 business days, depending on your location. we do our best to send expedited orders out the same business day, though our standard 1–2 business day processing window may still apply.

we do. available rates are shown at checkout, and canadian orders over us$50 qualify for free shipping. duties and taxes are included, so there should be no surprise fees waiting at delivery.

not quite yet, but we’re working on it. follow along or join our email list to be the first to know when we add new destinations.

we’ll email a shipping confirmation with tracking as soon as the carrier label is created. you can also track your order here. can’t find the email? search your inbox and spam folder for “noonie.”

first, check your mailbox, porch, side entrances, household members, neighbors, building staff, and any carrier photo or notice. delivery scans can appear early, so please allow 48 hours. if it still hasn’t turned up, email us and we’ll review the shipment with you.

carrier scans sometimes pause between facilities. if tracking hasn’t updated for several business days or the estimated delivery window has passed, email us with your order number so we can look into the next step.

email us as soon as possible with the correct address and we’ll do our best to update it before fulfillment begins. once an order has shipped, carrier redirects and replacements for addresses entered incorrectly at checkout cannot be guaranteed.